Terms & Conditions

Please review these terms carefully. They form the legal agreement between you and SuperTips.

Effective: March 2026

These Terms and Conditions govern your use of the SuperTips stream management platform. By using our platform, you agree to comply with all terms outlined below.

1. Acceptance of Terms

  • By accessing or using SuperTips, you agree to be bound by these Terms and Conditions. If you do not agree, you may not use the Service.
  • These Terms apply to all visitors, users, creators, and viewers who access or use the platform.
  • SuperTips is a stream management SaaS platform that provides tools for YouTube live streamers, including real-time OBS alerts, audience analytics, paid featured messages (SuperBits), chat moderation, and community engagement tools.
  • We reserve the right to update these Terms at any time. Continued use of the platform after changes constitutes acceptance of the revised Terms.

2. Accounts & Registration

  • You must authenticate via Google Sign-In to create an account. You are responsible for all activity under your account.
  • To use creator tools (alerts, analytics, SuperBits), you must activate a Creator account and verify your YouTube channel. A valid bank account is required for settlements.
  • SuperTips offers a Free plan and a Pro plan (₹999/month). Plan features and commission rates are detailed on our pricing page.
  • We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, or engage in fraudulent activity.

3. Transactions, Fees & Settlements

  • SuperTips provides stream management tools as a SaaS product. SuperBits (paid featured messages) are one feature of the platform, processed securely for verified YouTube creators.
  • SuperTips charges a transparent platform fee on each SuperBit transaction. The fee depends on your plan: Free (8%) or Pro (6%). Details are available in the creator dashboard and on our pricing page.
  • Pro plan subscriptions are billed monthly at ₹999. Subscription fees are non-refundable for the current billing period.
  • Creator earnings from SuperBits are settled to the creator's registered bank account on a regular schedule.
  • We reserve the right to delay, withhold, or reverse settlements if we reasonably suspect fraudulent activity, chargebacks, or Terms violations.
  • All amounts displayed on the platform are in Indian Rupees (₹).

4. Prohibited Conduct

  • You may not use SuperTips to send or receive messages containing hate speech, threats, harassment, sexually explicit content, or any illegal material.
  • Deliberately sending fraudulent, misleading, or spam messages to creators is strictly prohibited.
  • Attempting to circumvent platform fees, manipulate transaction records, or exploit system vulnerabilities will result in immediate termination.
  • Impersonating other users, creators, or SuperTips staff is prohibited.
  • Using the platform for any activity violating Indian law is strictly forbidden.

5. Refund & Cancellation Policy

  • All SuperBit transactions are final and non-refundable once processed, as they trigger real-time broadcast alerts that cannot be undone.
  • For complete details, please refer to our dedicated Refund Policy page.

6. Intellectual Property

  • The SuperTips name, logo, branding, UI design, and all associated materials are the intellectual property of SuperTips and may not be reproduced without written permission.
  • Content submitted through paid messages remains the responsibility of the sender. SuperTips does not claim ownership of user-generated message content.
  • Creators retain ownership of their stream content. SuperTips only displays the transaction-triggered alerts within the creator's OBS integration.

7. Limitation of Liability

  • SuperTips is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the reliability, accuracy, or availability of the platform.
  • SuperTips shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of revenue, data, or business opportunities.
  • Our total liability for any claim arising from use of the Service shall not exceed the total platform fees paid by you in the 12 months preceding the claim.
  • We are not responsible for the content of messages sent between viewers and creators.

8. Modifications to Service

  • We reserve the right to modify, suspend, or discontinue any part of the SuperTips platform at any time, with or without notice.
  • We may introduce new features, change fee structures, or update settlement schedules. Material changes will be communicated via email or platform notifications.
  • Continued use of the platform following any modifications constitutes acceptance of those changes.

9. Governing Law & Contact

  • These Terms shall be governed by and construed in accordance with the laws of India.
  • If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
  • For questions about these Terms, contact us at support@supertips.store.
By using SuperTips, you agree to these Terms & Conditions.

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